The transformation of the larger healthcare system into value-based care delivery is strongly dependent on metrics and data that measure and analyze medical outcomes and efficiencies, which in turn will determine reimbursement, particularly for Medicare.
- Think of data as a strategic asset. "While that may seem like common sense, it's a huge pivot for most organizations involved in value-based care delivery," Foster said. Healthcare organizations should think strategically about acquiring, aggregating, analyzing and accessing data from clinical, payer and billing sources, what RelayHealth calls "the four As."
- Aim for small victories. Don't always try to build perfect models with comprehensive data sets, Foster said. "Look for small insights, manageable insights, and try something with it," she said. Organizations should encourage curiosity about data among clinicians and other staff.
- Truly engage physicians. Foster said some of RelayHealth's most successful customers in terms of moving toward value-based care delivery are accountable care organizations, many of which are led by physicians. "At their core, physicians went into medicine to make a difference," she said.
- Be specific about training and deploying data analysts. Many healthcare organizations have "very loose and ambiguous descriptions of 'analyst,'" Foster said. "The most mature level of analyst is someone who is consultative and serves as a liaison between your clinician and your IT person."
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