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5 pts.
 Healthcare HR Information Technology Organizational Development
HRL was engaged to support a healthcare client of 45,000 employees with an HRIT Department of approximately 50 staff members. In their efforts to serve their HR customers, the HRIT Department had determined that their recruitment efforts were somewhat off target and there were indications of poor employee morale. The department’s management desired to improve their workforce to create greater customer satisfaction and strategically plan for the workforce needed to meet current and future customer needs in the next 3-5 years. The client embarked on an organizational efficiency study to assess efficiencies in the current business processes and the staff’s skills and competencies. If you're an HRL’s consultant how you could manage this case
ASKED: July 8, 2012  5:57 PM
UPDATED: December 17, 2018  6:48 pm
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