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Don't text patient orders, Joint Commission says

A short statement from The Joint Commission encourages hospitals to put the kibosh on physicians who send patient orders as text messages.

“This method provides no ability to verify the identity of the person sending the text and there is no way to keep the original message as validation of what is entered into the medical record,” the organization wrote in response to a question on its website about texting patient orders.

In a follow-up, FierceMobileHealthcare noted that the statement isn’t official Joint Commission policy so much as it is, in essence, a public service announcement about protecting personal health information.

Given that text messages don’t fit into HIPAA audit trails, and given the near impossibility of importing text messages into electronic health record (EHR) systems, it’s advice worth heeding.

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Just don't text it (patient orders), Joint Commission says http://t.co/87nxsIcd #HealthIT security risk too high. #HIPAA #mHealth #HITsm
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Just don't text it (patient orders), Joint Commission says http://t.co/87nxsIcd #HealthIT security risk too high. #HIPAA #mHealth #HITsm
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Don't text patient orders, @TJCommission says http://t.co/T9h0AZD1 Issues r/e #HIPAA compliance, #EHR integration
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MT @HITExchange Joint Commission says, Just don't text it (#patient orders), #security risk too high. http://t.co/Y0T94t6F #HealthIT...
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Why texting patient orders is complicated + requires authentication tools 2 work well -- via @SearchhealthIT http://t.co/pZFqSLxI -- AG
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Don’t text patient orders, Joint Commission says http://t.co/CX5Bef5A via @searchhealthit - as a patient, r u for or against? #mHealth #in
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"...encourages hospitals to put the kibosh on physicians who send patient orders as text messages" http://t.co/03vNrxQo #mHeath #HIT
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Just DON'T text it -- or, so says The Joint Commission re: #PHI and mobile health http://t.co/87nxsIcd #HealthIT #mHealth #EHR #HITsm
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Just DON'T text it -- or, so says The Joint Commission re: #PHI and mobile health http://t.co/87nxsIcd #HealthIT #mHealth #EHR #HITsm
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Just DON'T text it -- or, so says The Joint Commission re: #PHI and mobile health http://t.co/87nxsIcd #HealthIT #mHealth #EHR #HITsm
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