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Department of Homeland Security branch implements eClinicalWorks

Medical professionals who manage care at all 23 U.S. Immigration and Customs Enforcement (ICE) detention facilities are now using eClinicalWorks‘ cloud EHR. The Massachusetts-based healthcare IT vendor was selected after a competitive bid process. According to the Federal Business Opportunities website, the contract will run through September 2019, and cost approximately $4.8 million.

ICE, an arm of the U.S. Department of Homeland Security, provides care for those held at detention facilities and oversees medical care provided to additional detainees housed at non-ICE Health Service Corps facilities. Before integrating eClinicalWorks, all sites used different systems making information exchange difficult.

The ICE Health Service Corps standardized its EHR system in all its facilities by implementing eClinicalWorks, allowing medical information to be shared across different locations. The EHR system will allow the federal agency to track patients’ records as they move within medical specialties in the same location and to track patient data as they go from one detention facility to another.

Harris Corporation, a communications and information technology company and the primary contractor, is working with eClinicalWorks and ICE to customize their new EHR system. Harris will also help integrate the new system with the current ones, including laboratory, radiology and pharmacy technology to extend the reach of the new system.

ICE’s new EHR system allows providers to utilize chronic and preventive care measures including those unique to ICE detention facilities, such as intake screening process flows, electronic medication administration and infirmary management.

Other government agencies seeking progressive and sustainable models for medical care quality improvements have turned to eClinicalWorks in the past. The company has implemented EHRs for correctional facilities, the New York City Department of Health and Mental Hygiene, as well as the Philadelphia and San Francisco public health departments.

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