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Hospital CTO finds virtualization and security in Citrix

LAS VEGAS -- As associate vice president and chief technology officer of Children's Hospital Los Angeles, Sean Updegrove works to make sure his physicians get their patients' health data safely, quickly and conveniently whether they're on hospital rounds, at home or in the clinic.

For this task, he chose Citrix technology for virtualization and security of the physician portals and workflows that transport data from Children's Cerner Corp. EHR to clinicians as they move around the hospital. The hospital is using a blend of Citrix's XenDesktop, Citrix NetScaler and Citrix XenApp systems.

Guarded by multifactor authentication and encryption of data both at rest and in motion, the health data goes with physicians, and nurses, wherever they are on their personal devices.

"So we use the environment for delivering the application to any device, anytime, anywhere, to any type of user, and we use it because we can do that securely at the same time," Updegrove says in this video recorded at the Citrix booth at HIMSS 2016.

We've worked closely with all the electronic medical records companies to make sure that our applications work well and are stable in all environments.
Ben Wilsonsenior director for healthcare strategy, Citrix

Updegrove says he feels comfortable knowing a tech giant such as Citrix is backing him up and that the virtualization and security platform is stable. "It's a very tightly integrated partnership," he says.

Appearing in the video with Updegrove is Ben Wilson, Citrix's senior director for healthcare strategy, who says Citrix has a history of delivering applications securely for healthcare providers and is now focusing strongly on building a vertical healthcare practice.

Wilson said, for example, that many users of Epic Systems Corp. EHRs access their EHRs through Citrix.

"We've worked closely with all the electronic medical records companies to make sure that our applications work well and are stable in all environments they're deploying in," Wilson says, noting that Citrix also works with acute and ambulatory care providers using EHRs from Allscripts Healthcare Solutions, Inc., McKesson Corp., NextGen Healthcare and others.

As for security of protected health data, Updegrove says it is "absolutely the most important thing right now."

"Security is on everyone's mind," Updegrove says.

Updegrove said virtualization and security mean that "data never really leaves my data warehouse."

"We're just shooting screenshots," he said. "Nobody can intercept the traffic."

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