|Bio: ||Charles Hewitt has a long record of leadership and innovation dedicated to advancing business processes through the application of information technology. He has held executive positions in a diverse group of industries including local government, aerospace & defense, discrete manufacturing, financial services, and computer services. Now, having retired from the executive ranks, Mr. Hewitt is developing a consulting practice with the mission of helping solo physicians and small practices make the transition from paper to electronic health records.
As the CIO for the City of Providence, Mr. Hewitt led the transformation of the Cityâ€™s IT function from a back office operation primarily benefiting the Finance Department to the provider of IT services citywide. Under his leadership the City:
â€¢ Adopted a strategy for a global infrastructure of standard technology;
â€¢ Made services such as e-mail and Internet access broadly available and essential to the Cityâ€™s successful operation;
â€¢ Implemented the Cityâ€™s core ERP and land management systems;
â€¢ Built its outdoor wireless broadband network, enabling public safety personnel to increase their presence on the streets and in the neighborhoods;
â€¢ Automated the building permitting process, enabling contractors to obtain permits more easily and rapidly;
â€¢ Automated the deed recording process, reducing the time to process a deed from months to minutes.
At Textron Corporation, Mr. Hewitt headed the Y2K program office, overseeing the remediation activity of Textronâ€™s worldwide operations, and he served as the interim CIO at Avco Financial Services.
As the IT Executive at Textron Defense Systems, Mr. Hewitt led the transition from mainframe to client-server computing technology. The program required extensive re-engineering of virtually every business process of the company, as well as replacement of the installed base of computing equipment and software. Earlier in his career at Textron, he pioneered the application of personal computers and local area networks to business processes.
Mr. Hewitt is a founding member and Trustee Emeritus of the Boston Chapter of the Society for Information Management. He holds an MBA from Harvard Business School and a BA cum laude in General Studies from Harvard College.