I deal with applications responsible for the scanning and capturing of medical information off of claim forms and other related paperwork sent to my company(insurance industry). One of the biggest issues we face is the fact that the majority of information we need is still contained on unstructured forms. Or where we are sent information from a health provider and it contains information for other patients as well as for our insured making it more cumbersome to pull information. The amount of information that gets crammed into the tiniest of spaces is also an issue. I'm not sure why we have structured claim forms that everyone uses across the board, but the rest of the forms that contain needed info are not standardized. In particular EOMB's or PHEOMB's... both of these types of documents come in hundreds of different flavors and they change without warning.
June 3, 2011 7:12 PM
June 6, 2011 3:09 am