October 22, 2014 1:05 PM
Posted by: adelvecchio
, EHR implementation
, ehr purchasing
Nurses — a group of employees often left out of hospital technology purchasing decisions — were recently asked for their opinions on the EHRs they work with. Their disapproval was nearly universal. Nearly all of them (98%) said they weren’t part of the purchase or configuration processes for their EHRs, and 88% blame their CIOs for cutting corners at the expense of quality of care by buying their EHR based on its price and ability to qualify their facility for government incentives.
Nearly 14,000 nurses from 40 states responded to the Q3 2014 Black Book EHR Loyalty survey. Nine out of ten respondents agreed that their EHR systems negatively affected communications between patients and nurses, and 94% think their EHR hasn’t improved communications between nurses and other care teams. Only 26% agreed that with a statement in the EHR survey that said “the current EHR at my organization improves the quality of patient information.”
Executives aren’t the only internal group nurses are blaming for the difficulties they’ve experienced working with EHRs. Nearly seven out of ten (69%) nurses at for-profit inpatient providers labeled their IT departments as “incompetent” in regards to their knowledge and support of their in-house EHR. Nurses were nearly unanimous in their unhappiness with the amount of time they spend working with EHRs and how it has limited their face-to-face patient interactions, a notion 98% of respondents backed.
Nurses working in the 22 largest metropolitan locations surveyed responded that the EHRs of NextGen Healthcare Information Systems Inc., Epic Systems Corp., Cerner Corp. and McKesson Corp. are the easiest to use, while systems from hCare, Allscripts Healthcare Solutions Inc., Meditech Inc. and eClinicalWorks LLC received the lowest satisfaction scores. Post-implementation issues seen in these and other systems are sometimes left uncorrected, they indicated. Slightly fewer than 90% of nurses say they’ve developed workarounds to avoid system deficiencies that went unfixed after they were reported to their superiors or the IT department.
October 20, 2014 1:49 PM
Posted by: MonicaVallejo
, EHR adoption
, Meaningful use
, meaningful use attestation
The American Medical Association (AMA) lobbied the Centers of Medicare and Medicaid Services (CMS) to implement its version of a revamped meaningful use program in a 30-page letter. The AMA, which has been a long thorn in CMS’ side regarding EHR adoption, meaningful use and ICD-10 implementation, outlined its vision for the meaningful use program urging for a full assessment to improve the program before moving on to stage 3.
The AMA’s recommended changes include adopting a more flexible approach for meeting meaningful use to make it easier for providers to avoid reimbursement penalties, expanding hardship exemptions for all stages, improving quality reporting and addressing physician EHR usability challenges.
In terms of adopting a more flexible approach for meeting meaningful use measures, the AMA suggested that rather than expanding the reporting requirement, the list of measures should be refined and focused on the primary goals of the program. Another recommendation made was to expand hardship criteria to relieve physicians who struggle to meet reporting mandates from paying penalty fees. Recommended additions to hardship categories include providing an exemption to hospitals, physicians who successfully participated in the PQRS program and physicians who are close to retirement.
The AMA also included possible changes to present quality reporting timelines by choosing not to expand reporting measures until IT infrastructure challenges are resolved, more flexibility is instituted and existing quality measures are updated to comply with changes in practice guidelines.
In the letter, the AMA explains that despite the increase in EHR adoption, there has been a growing level of physician dissatisfaction with EHRs and the meaningful use program. Some of the issues listed include poor usability, time consuming data, interference with face-to-face patient care and regulatory requirements. The growing dissatisfaction affecting physicians’ workflow as they spend much time on documentation and administrative duties related to EHR. To best address usability issues, the AMA recommended that in addition to physicians, licensed professionals and medical assistants should be able to enter orders for patients, too.
October 15, 2014 1:59 PM
Posted by: ShaunSutner
Another lawyer will soon guide ONC’s privacy office.
Lucia Savage, a New York University Law School grad, will later this month succeed Joy Pritts, the Case Western Reserve-trained lawyer who left the post in mid-July after serving as ONC’s first chief privacy officer since 2011.
It certainly makes sense to have expert legal direction at the core of the government’s efforts to nudge, and push strict health data privacy protections and preserve the sanctity of patients’ health information.
For her part, Savage has more than just a legal background. She also has extensive experience in the healthcare private sector.
Most recently, she has been working in the insurance industry as senior associate general counsel at UnitedHealthcare Services, Inc., supervising a team that works in large data transactions in health information exchanges (HIEs) and other healthcare projects, ONC coordinator Karen DeSalvo, M.D., told staff in a letter.
Savage also spent 2011 to 2013 on the governance board of CMS’ multi-payer claims database project, working with HIE and state agencies in planning with players.
Before UnitedHealthcare, Savage was general counsel at the Pacific Business Group on Health (PBGH), one of the nation’s oldest employer healthcare purchasing coalitions.
At that San Francisco-based nonprofit, Savage used her 15 years of experience as an employee benefit lawyer in both compliance and litigation, and in healthcare regulation and reform, data transactions, and HIPAA implementation. Before joining PBGH, was Stanford University’s benefits compliance officer.
* * *
While Savage is on her way in, another ONC-associated policy expert is on his way out.
Doug Fridsma, M.D., the agency’s chief scientist and an informatics specialist, is leaving soon to run the American Medical Informatics Association.
At the recent AHIMA (American Health Information Management Association) conference in San Diego, Fridsma spoke at length with SearchHealthIT about a broad range of issues, about which you can read in an upcoming question-and-answer series on SearchHealthIT.
In the meantime, Fridsma, who claims informatics as his true intellectual passion, is naturally sanguine about this burgeoning field’s role in health IT and healthcare delivery. He says informatics people are critical to making interoperability among disparate EHRs and other health IT systems work effectively.
Fridsma also said that vendors in the data mining and text mining space will have leading roles in the future of health IT, a future that ONC and other players perceive as focused on interoperability.
Fridsma notes that big organizations and undertakings such as the Mayo Clinic and IBM’s Watson natural language-based artificial intelligence system already are applying informatics in a big way in the health field.
“Those who will be most successful in this will be informatics professionals who understand how medical information is related,” Fridsma told SearchHealthIT. “So the kind of associations and the kinds of insights they get have some relevance in the medical domain and diagnoses.”
October 14, 2014 2:38 PM
Posted by: adelvecchio
2014 EHR Certification
, EHR certification
, EHR standards
Alterations to the draft version of ONC’s 2014 Edition Release 2 EHR Certification Criteria is now open to a public comment period, during which users can offer reviews and feedback on changes to criteria that governs computerized physician order entry and how patients electronically view, download and share their health data.
The certification criteria for CPOE are broken down into three categories: medications, laboratory and diagnostic imaging. The draft provides examples of how ONC-certified testers electronically record, change and access each of these order types. In general, the draft offers regulatory flexibilities for organizations aiming to certify products they use or create up to 2014 Edition EHR certification criteria standards.
How data is transmitted is the focus of the change to the viewing, downloading and sharing of patient data section of the 2014 certification update. There is now an additional alternative approach “for demonstrating ‘transmit’ capabilities that follow the Implementation Guide for [the Direct Project's] Direct Edge Protocols” — a fix that is shown in the ONC’s test procedure document. The Direct Edge Protocols were designed to protect how health information service providers communicate electronically with their clients.
All of the criteria contained within the 2014 release 2 are optional, meaning developers and providers don’t have to test their products against its standards. The 2014 release 2 document contains a subset of rules originally proposed as 2015 Edition EHR certification criteria. To stick to their desired timeline for EHR certification to be a yearly occurrence, ONC decided to combine a selection of 2015 rules with their 2014 revisions and package them as one update. Though not mandatory, ONC suggests that EHR vendors and providers consider if any of the criteria are something worth pursuing.
The public comment period will remain open for 30 days, prior to the rule being finalized and approved by the ONC’s national coordinator.
October 9, 2014 1:53 PM
Posted by: MonicaVallejo
, hardship exceptions
, Meaningful use
, meaningful use attestation
The Centers for Medicare and Medicaid Services (CMS) reopened the submission period for meaningful use hardship exception applications for eligible providers. CMS extended the period for hardship exception applications to November 30, allowing doctors and hospitals who have not yet attested to avoid penalties in 2015.
The original hardship exception application deadline to avoid payment adjustments was April 1 for eligible hospitals and July 1 for eligible professionals. The penalty fees may be avoidable for some providers, because of a technical glitch in the meaningful use attestation portal that could inappropriately penalize physicians who recently adopted EHRs.
According to reports, CMS will not be able to register whether or not providers with new EHR systems can meet meaningful use requirements until mid-October. These delays mean providers who adopted EHR systems for the first time late this year would not have been able to ready their reports by the October 1 deadline if their vendors were late receiving ONC certification for 2014 Certified EHR Technology (CEHRT).
“Giving physicians more time to file for a hardship exception provides necessary relief as many physicians are struggling to meet a number of reporting mandates to avoid multiple penalties,” said Robert Wah, M.D., President of the American Medical Association.
Medicare physicians can apply for the exceptions and their eligibility will be considered for the new deadline if they meet all of the following requirements:
- They must be eligible professionals who were unable to fully implement 2014 Edition CEHRT due to vendor certification delays.
- They must be eligible professionals who were unable to attest by Oct. 1, 2014 or eligible hospitals that were unable to attest by July 1, 2014 using the flexibility options provided in the CMS 2014 CEHRT Flexibility Rule.
October 8, 2014 2:35 PM
Posted by: ShaunSutner
, Motley Fool
Investors who want to make money with sometimes unorthodox, and sometimes amusingly presented, approaches, often follow advice from the Motley Fool family of media market gurus. Amid the ballyhoo of their latest picks of health IT stocks, however, is a salient point to comfort healthcare provider CIOs. It’s a growth sector, worth investing in, and it’s not going away anytime soon.
Of course, it’s no surprise to savvy health IT investors that some stocks in the category are hotter than others, nor that “Foolishness” about health IT has taken hold in the Motley world of this Washington, D.C. –based group of investment honchos.
A recent column by Motley Fool contributor Seth Robey enumerates “10 problems electronic health records can help solve.”
Among the list of problems EHRs can help solve is a panoply of health IT and EHR vendor royalty and other companies. These names of these publicly traded health IT and other tech companies won’t surprise anyone, especially those who already know they possess the capacity to make owners of their stock wealthier. The picks also inform health IT insiders and startup wannabes what technologies look to have staying power in the eyes of these analysts.
- Cost. EHRs can drive down healthcare costs, Robey asserts. The market plays here: Epic Systems Corp., Cerner Corp. and athenahealth, Inc.
- Healthy living: Robey says savvy investors can profit here from stock in Apple, Inc. with the megacompany’s frontal assault on the wellness-wearable-mHealth market by way of smart watches, health apps and huger smartphones.
- Personalized care: Gene sequencing and customized care make an appearance here, but the Fool doesn’t pinpoint any specific companies, but rather the EHR sector as a whole.
- Empowering patients: Ditto as to investment advice, but patient access to their own health records via cool EHRs gives them more information to make better choices among providers.
- Empowering doctors: Robey gives athenahealth a big nod here, saying the company’s cloud-based EHR systems help smaller physician practices meet federal meaningful use and Medicare standards and exploit opportunities for profit without hospital-sized economies of scale.
- Crowdsourcing care: IBM’s Watson supercomputer project in collaboration with Memorial Sloan Kettering Cancer Center is trying to outsource diagnostic care by learning to treat cancer with evidence-based medical data from EHRs, Robey points out.
- Population health: Robey singles out Cerner Corp’s cloud-based Healthe Intent platform for providers to track regional population health trends and enable better, cheaper care.
- Epidemiology: Twitter is mentioned as a key tool that first tracked Haiti’s 2010 cholera epidemic. The Foolish columnist says a great EHR could provide the same real time data for early warning epidemic systems in the First World.
- Drug development: Medidata Solutions’ Rave lets clinicians easily input relevant trial data to detect safety problems, among other things. As a result, Robey reports, the firm’s subscription sales have spiked sharply.
- Innovation: No single pick here, but Robey writes: “The broad acceptance of EHRs will bring the benefits listed above, but will also open the doors to untold innovation built on the flexibility of an interconnected health care industry.”
October 7, 2014 5:00 PM
Posted by: adelvecchio
, medical device security
, medical devices
The FDA offered a glance into its future that envisions improvements to current methods of enforcing health IT safety. Regulators plan to continue their migration from passive to active monitoring of postmarket surveillance of FDA-regulated devices. In the FDA’s Strategic Priorities document, which details the agency’s outlook through 2018, it calls this action a “major part of our mission to protect public health.”
The strategy document mentions the FDA’s Sentinel Initiative as an example of an active system, one that allows the FDA to track adverse events involving regulated devices. With The Sentinel Initiative system, FDA users can pull data and reports from technology such as EHRs and administrative databases to measure potential safety issues, while maintaining patient privacy. The agency hopes to increase use of this system to monitor medical device safety concerns that may call for regulatory intervention.
In a separate announcement, the FDA moved closer to realizing some of its medical device security goals by releasing guidance that discloses cybersecurity issues that developers should address before submitting a device to the agency for premarket approval. The “Content of Premarket Submissions for Management of Cybersecurity in Medical Devices” guidance makes recommendations that providers test and document device performance to avoid purposeful or accidental inference with devices, and ensure medical devices “uphold information confidentiality, integrity, and availability.”
In addition to its postmarket surveillance, the FDA’s strategy document also shared the agency’s plans to improve product development tools to help decrease the costs and time it takes to create a medical device. This falls under its larger mission to increase regulatory capacity to effectively assess FDA-regulated products at a pace that accommodates new developments to “ensure that the United States remains a leader in innovation.”
October 6, 2014 9:01 AM
Posted by: MonicaVallejo
, ICD-10 delay
, ICD-10 implementation
, ICD-10 readiness
The healthcare industry is making progress in its drive toward ICD-10 readiness, but some tasks — including those related to testing — are slipping into 2015. The ICD-10 delay granted extra time to make the coding transition, but according to responses to a survey conducted by the Workgroup for Electronic Data Interchange (WEDI), the delay has slowed down providers’ transition efforts or placed them on hold.
WEDI regularly conducts ICD-10 readiness surveys and analyzes the results to gauge the industry’s progress. The most recent survey, completed in August, includes responses from 87 vendors, 103 health plans and 324 providers.
Improvement in vendor product development is one of the noteworthy results from the survey. About two-fifths of surveyed vendors indicate their product development is complete and one-third are at least three-quarters complete. The number of vendors who indicate their products are halfway or less than halfway through the product development stage dropped significantly from one-fifth to one-tenth in the past year. In terms of product availability, one-fourth of vendors responded that their products would not be ready until 2015 or responded ‘unknown.’ Two-thirds of vendors indicated their products are available now — nearly double the amount from last year’s survey analysis.
More than half of the health plans surveyed have already begun external testing of their health plans for ICD-10 readiness, doubling last year’s figure. More than one-quarter do not expect to begin external testing until 2015 and nearly three-quarters of health plans have started internal testing, compared with less than one half in the 2013 survey.
According to the 2013 survey, about three-fifths of providers had expected to begin external testing by the middle of 2014, but only one-third of the providers indicated they have completed it in this year’s survey. More than half of large providers have begun testing, while most small providers are planning to begin in 2015 or are undecided on their timeline.
Based on the results of the survey, vendors and providers are making progress, but approximately two-thirds of the surveyed providers have delayed their testing efforts or put them on hold. According to WEDI’s report, delaying compliance efforts reduces the time available for adequate testing and increases unanticipated effects on production. WEDI predicts that there will be significant disruption during next October’s ICD-10 deadline, “unless all industry segments make the effort to continue to move forward with their implementation efforts.”
October 2, 2014 4:17 PM
Posted by: ShaunSutner
, data governance
, information governance
The age of information governance (IG) is upon us.
The American Health Information Management Association (AHIMA) has jumped out ahead of this emerging reality with a set of eight “foundational principles” for health information governance based on best practices developed across all industries by ARMA International (Association of Records Managers and Administrators).
AHIMA released the guidance measures at its 2014 convention in San Diego, part of a fusillade of activities and announcements focused on making information governance (IG) the hot-button HIM topic through 2015, with ICD-10 – while still one of AHIMA’s favorite issues – receding a bit. Imagine that.
Deborah Green, AHIMA’s executive VP and COO, informally unveiled the eight principles (the official announcement came later in the show) at a 6:45 a.m. breakfast meeting hosted for its products’ users by medical and consumer speech recognition giant Nuance Communications.
“We’re drowning in information now in healthcare organizations,” Green told the Nuance folks and their customers. “We’re not organizing it or collecting it in an organized manner. We’re not making it actionable.”
The IG foundational principles are intended to counter that by acting as a sort of constitutional framework backed by AHIMA’s considerable arsenal of tools, available from its Web site, to help HIM directors and others put the measures into action.
AHIMA is also working on 17 pilot implementation projects across the country based on the measures.
The principles are based on the concepts of accountability, transparency, integrity, protection, compliance, availability, retention and disposition.
And their chief benefits for clinical and operational information are, as defined in AHIMA’s Information Governance Principles for Healthcare™ (IGPHC) document released at the San Diego show: improving quality of care and patient safety; improving population health; increasing operational efficiency and effectiveness; reducing cost; and reducing risk.
Parallel to the IG principles, AHIMA introduced a preliminary matrix, called the “maturity model” and is also based on ARMA standards, that allows organizations, consultants, vendors and other health IT players gauge how far along an organization’s IG development is, ranging from “not started” to “transformational.”
AHIMA officials indicate they will have more to say about the maturity model in coming months.
“Data is like the air we breathe,” was how Green summed up the need for nationwide action in health information governance. “If it has not been cleaned up properly, we all end up suffering.”