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PHRs and patient engagement

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December 26, 2011  12:00 AM

The debut of health care CRM



Posted by: Jenny Laurello
ACOs, CRM, Customer relationship management, Enterprise resource planning, ERP, health information exchange, HIE, Patient data, Patient engagement, Patient portals, PHR

Guest post by: Ruby Raley, Director, Healthcare Solutions, Axway Today's health care industry for the most part doesn't offer patients and their families a one-stop shop where they can schedule an appointment, discuss a bill, learn about hours of operation, find out about emergency-room...

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May 17, 2011  1:49 PM

In response to the “stasis” of Google Health



Posted by: Jenny Laurello
Google Health, Microsoft HealthVault, personal health records, PHR

A few weeks back, I reached out to Dr. David Kibbe, senior advisor to the American Academy of Family Physicians (AAFP) and their Center for Health IT, asking for 

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March 30, 2011  1:10 PM

The David Kibbe perspective: Google Health vs. Microsoft HealthVault



Posted by: Jenny Laurello
Google Health, Microsoft HealthVault, PHR

I recently reached out to Dr. David Kibbe, senior advisor to the American Academy of Family Physicians (AAFP) and driving force behind their Center for Health IT, to hear his...

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July 2, 2010  11:58 AM

The Changing Health IT Landscape Offers New Terrain for Consumerism



Posted by: Jenny Laurello
Consumerism, Web 2.0

Guest Post: By: Marc Perlman, Global Vice President, Healthcare and Life Sciences, Oracle Corporation Consumerism in healthcare, while not a new concept, has failed to gain significant traction in the United States...until now.  The unprecedented recent shift in public policy and...

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