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PHRs and patient engagement

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December 26, 2011  12:00 AM

The debut of health care CRM



Posted by: Jenny Laurello
ACOs, CRM, Customer relationship management, Enterprise resource planning, ERP, health information exchange, HIE, Patient data, Patient engagement, Patient portals, PHR

Guest post by: Ruby Raley, Director, Healthcare Solutions, Axway Today's health care industry for the most part doesn't offer patients and their families a one-stop shop where they can schedule an appointment, discuss a bill, learn about hours of operation, find out about emergency-room...

May 17, 2011  1:49 PM

In response to the “stasis” of Google Health



Posted by: Jenny Laurello
Google Health, Microsoft HealthVault, personal health records, PHR

A few weeks back, I reached out to Dr. David Kibbe, senior advisor to the American Academy of Family Physicians (AAFP) and their Center for Health IT, asking for 


March 30, 2011  1:10 PM

The David Kibbe perspective: Google Health vs. Microsoft HealthVault



Posted by: Jenny Laurello
Google Health, Microsoft HealthVault, PHR

I recently reached out to Dr. David Kibbe, senior advisor to the American Academy of Family Physicians (AAFP) and driving force behind their Center for Health IT, to hear his...


July 2, 2010  11:58 AM

The Changing Health IT Landscape Offers New Terrain for Consumerism



Posted by: Jenny Laurello
Consumerism, Web 2.0

Guest Post: By: Marc Perlman, Global Vice President, Healthcare and Life Sciences, Oracle Corporation Consumerism in healthcare, while not a new concept, has failed to gain significant traction in the United States...until now.  The unprecedented recent shift in public policy and...


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