Robotic process automation (RPA), a software with artificial intelligence and machine learning capabilities that essentially automates other software, has already begun to make its way into the healthcare space and it seems the use of this technology will only continue to grow in healthcare.
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The RPA market is projected to reach $8.75 billion by 2024, according to a press release. RPA is already beginning to take hold in healthcare especially when it comes to processing claims and automating administrative tasks.
One health IT expert discussed the potential use cases for RPA in healthcare with SearchHealthIT. He said the main use case he sees for RPA in healthcare is when it comes to revenue cycle management and he believes RPA can provide comparative looks at medical records — analysis of the differences in medical records and analysis of what those differences are — as well.
The expert also said that RPA can be helpful in healthcare when it comes to keeping up with the licensure and certification of clinicians and ensuring they are up to date.
In addition to healthcare, the financial industry, and telecom/IT industries are all embracing this technology as well. The release said this is because these industries all handle large volumes of data entry and switching among various applications.
“Healthcare accounted for over 11% market share in 2015,” the release said. “RPA solutions are increasingly adopted in the healthcare industry as the sector requires labor-intensive activities and demands on patient rules along with ever increasing amount of data processing.”
One key player when it comes to RPA is Blue Prism, the release said. And Blue Prism has already made its way into the healthcare space.