Crafting a specific, clearly defined cloud contract with your provider is crucial to staving off security problems and SLA breaches. In this tweet jam recap, participants shared tips on how to best communicate needs to cloud providers.
CIOs battle their own privacy demons as SpiderOak and other vendors attempt to protect customer data from NSA snooping. Also in Searchlight: Cisco cuts 6,000 jobs and the Internet could grow too large for its gear.
Google wants to merge the worlds of IaaS and PaaS to create a single continuum of services for customers. It's likely a sign of things to come from all the major public cloud vendors as they look to cover their bases in the maturing market.